Shipping Policy

At HialuMed, we strive to provide a seamless shopping experience. Please review our shipping policy below for all the details regarding the delivery of your orders.

Processing Time:
Orders are typically processed within [1-3] business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods and Delivery Time:
We offer various shipping options depending on your location. Delivery times will vary based on the shipping method selected and your address. Estimated delivery times are as follows:

• Standard Shipping: 1-5 business days
• International Shipping: 10+- business days (may vary by country)

Shipping Costs:
Shipping costs are calculated at checkout based on the size, weight of your order, and delivery location. You will see the total shipping cost before completing your purchase.

Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment.

Shipping Restrictions:
We currently offer shipping to all countries in EU. Please note that some countries may have specific restrictions or additional duties and taxes, which are the responsibility of the customer.

Undeliverable Packages:
If a package is returned to us due to an incorrect address, unclaimed package, or other delivery issues, we will notify you. Reshipping fees may apply for packages that need to be resent.

Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately at info@hialumed.es or 6049291548. We will work with the shipping carrier to resolve the issue as quickly as possible.

For any questions regarding shipping, please don't hesitate to contact us at info@hialumed.es